- What is the 5 10 rule in hospitality?
- What is the 21 foot rule?
- How do you smile at customers?
- What is the 5 15 rule?
- What is the 10 ft rule?
- Is Zeus the god of hospitality?
- What are the rules of hospitality?
- How do you greet a guest?
- What is the 8 foot rule?
- What is the 3 feet rule?
- What is the 20 foot rule?
- What is the golden rule in hospitality?
What is the 5 10 rule in hospitality?
The 10 and 5 rule is a simple guideline that is widely used in the hospitality industry.
The rule dictates that when a staff member is 10 feet from a guest, the staff smiles and makes direct eye contact, and when they are within five feet, the staff verbally greets the guest..
What is the 21 foot rule?
In an effort to determine who is more likely to come out on top in a fight between a gun and an edged weapon, Tueller ran tests, showing that in the time it took for the officer to unholster a gun and shoot (about two seconds) a person with a knife can cover about 21 feet, or roughly six metres.
How do you smile at customers?
To every customer you greet, your sincere facial expression should say, “I’m so glad to see you!”…You can work on your smile and use it during any customer interaction:Get a smile review. … Remind yourself to smile, smile, smile! … Smile when talking to customers over the telephone.
What is the 5 15 rule?
The good news: there’s an easy rule that can help you remember to be just a little more active during the work day: the 5/15 Rule. Both parts to this equation are simple: the 5 means you should take 5 minutes to get up and move or walk around for every hour you spend sitting.
What is the 10 ft rule?
When a customer is greeted by an employee that they come within a certain distance of, it is commonly referred to as the “10-Foot Rule”. That is, whenever an employee comes within 10 feet of a customer, the employee greets the person with a cheerful hello, or simply makes eye contact, smiles and nods his or her head.
Is Zeus the god of hospitality?
The Greek god Zeus is sometimes called Zeus Xenios in his role as a protector of travelers. … He thus embodied the religious obligation to be hospitable to travelers.
What are the rules of hospitality?
Under the rules of hospitality, men would be expected to host visitors, providing them with food, a bath, friendship gifts, the promise of safety for the night, and safe escorted travel to their next destination.
How do you greet a guest?
Welcoming Guests A friendly smile and a warm greeting make a great start. Hello, welcome to [name of your hotel]. Here’s a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in.
What is the 8 foot rule?
It’s called the 8-foot rule. A leader at a manufacturing facility recently gave the direction to his leadership team to engage with their employees every time they come within eight feet of one of their employees. It’s a simple rule that is simply brilliant!
What is the 3 feet rule?
It’s called the “3 Foot Rule”. Basically it implies that everyone close to you (within 3 feet if taken literally) is a prospect and you should attempt to market the Network Marketing opportunity to them.
What is the 20 foot rule?
The 21 Foot Rule stems from the idea that by the time an officer or individual determines a deadly threat, draws his or her firearm and places two shots, an attacker has closed up to 21 feet between them, therefore reinforcing the idea that one should have their handgun drawn and ready to engage a target if they’re …
What is the golden rule in hospitality?
The Golden Rule: “Do unto others as you would have them do unto you.” … Four Seasons Hotels and Resorts credits much of their success on their unwavering commitment to the application of The Golden Rule and for me, it reinforced both the importance of that message, but also the simplicity of it as well.